|
Khi gặp các lỗi của máy in Printronix, P7000, P5205B, P5205 PSA3, P5210 PSA3, P7005, P7005zt, P7205, P7210, P7215, P7220, theo bảng dưới đây hãy gọi MR HỒNG 0913 859 859 để được tư vấn miễn phí
Printer Error Messages
|
|
Message
|
Explanation
|
Action
|
|
06 HOST REQUEST
|
Host attention message
|
The host computer or printer controller requires attention.
|
|
08 HOLD PRINT TIMEOUT
|
Printer was offline more than 10 minutes, and the “Intervention Required” parameter is set to “Send to Host.”
|
Press ON LINE to put printer in online state.
|
|
8.5V PWR FAIL*
|
Internal power failure.
|
Contact authorized service representative.
Call 0913 859 859
|
|
15 COMM CHECK
|
Line not active (twinax interface).
|
Check cable connection.
|
|
15V CTL FAIL*
|
Controller voltage failure.
|
Contact authorized service representative.
Call 0913 859 859
|
|
22 INVALID ADDR
|
Unit address not recognized by
printer. (Twinax interface)
|
Ensure that printer address matches host setting.
|
|
23.5V CTL FAIL*
|
Controller voltage failure.
|
Contact authorized service representative.
Call 0913 859 859
|
|
31 PAPER OUT TIMEOUT
|
A timeout message is sent to the host if paper is not loaded 10 minutes after CLEAR was pressed to clear the paper out fault.
|
Load paper.
|
|
32 PAPER JAM TIMEOUT
|
A timeout message is sent to the host if no paper motion has occurred for 10 minutes after
CLEAR was pressed to clear
the jam fault.
|
Clear paper jam and reload paper.
|
|
33 PLATEN OPEN TIMEOUT
|
Platen lever has been open for at least one minute.
|
Close platen lever.
|
|
34 RIBBON STALL TIMEOUT
|
In the CT emulation with a coax interface, the ribbon has not moved for 10 minutes after CLEAR was
pressed to clear the ribbon drive
fault.
|
Reload the ribbon.
|
|
48V PWR FAIL*
|
Internal power failure.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
A TO D OVERUN*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ACCESS NULL PTR*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ACTIVATE LOST
|
Printer detects twinax protocol
communication errors.
|
The printer reports the error.
|
|
B10 ERROR: NO DRAM DETECTED*
|
SDRAM DIMM may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B11 ERROR: RAM TEST FAILED*
|
RAM test failure. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B12 ERROR: PROGRAM
MISSING*
|
Program not downloaded to the
printer.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B13 ERROR: NOT
COMPATIBLE*
|
Attempting to download a program that is not intended for this printer.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B19 ERROR: DC RETURNED*
|
The boot code calls the DC (the
printer software that runs on the
PowerPC) and then the DC code
should run and never return back
to the boot code. If the DC code
returns back to the boot code then this message will be displayed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B20 STATUS :00%
DOWNLOAD MODE
|
Status message informing the
operator that software is being
downloaded. Percentage figure
indicates approximate amount loaded into the printer.
|
No action is required.
|
|
B21 STATUS: PRINTER RESET
|
Status message informing the operator that the printer is undergoing a system reset.
|
No action is required.
|
|
B22 ERROR:
DECOMPRESS SIZE*
|
FLASH SIMM may not be properly
installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 1-800-243-3338
|
|
B23 ERROR:
DECOMPRESS CKSUM*
|
FLASH SIMM may not be properly
installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B30-STATUS: INITIALIZING
|
Status message informing the
operator that software is being
downloaded through one of the
printer’s I/O ports using the two-key download activation.
|
No action is required.
|
|
B35-STATUS:
WAITING FOR EC STATUS
|
Waiting for EC/DC Powerup
handshake
|
No action is required.
|
|
B40 ERROR:
SDRAM EEPROM CKSUM BAD*
|
SDRAM DIMM may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B41 ERROR: DIM MEMORY NOT SDRAM*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B42 ERROR: SDRAM ROWS NOT ALLOWED*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B43 ERROR: SDRAM TOO MANY BANKS*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B44 ERROR: SDRAM NOT 64 BITS WIDE*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B45 ERROR: SDRAM IS WRONG VOLTAGE*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B46 ERROR: SDRAM HAS MIXED SIZES*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B47 ERROR: SDRAM LARGER THAN 256M*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B49 ERROR: SDRAM # LOGICAL BANKS*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 1-800-243-3338
|
|
B50 ERROR: SDRAM LOGIC COMB BANKS*
|
SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.
|
Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859
|
|
B50 STATUS: XX%
CLEAR FLASH
|
Emulation software successfully loaded in RAM. Old program being
deleted from flash memory.
|
No action is required.
|
|
B51: ERROR SDA
LINE STUCK LOW
|
Problem with I2C bus. Either
SDRAM or PCI card shorting out
the bus.
|
Contact authorized service representative.
Call 0913 859 859
|
|
B51 STATUS: XX%
PROGRAMMING...
|
Status message file successfully
loaded and is being saved in
flash memory.
|
No action is required.
|
|
B55 STATUS: SEND
PROGRAM TO EC
|
EC program downloaded and being programmed in EC.
|
No action is required.
|
|
BARCODE DAMAGED
Reverse Spools
|
Barcode detected, but not fully
decoded.
|
If barcode appears
damaged, reverse ribbon
spools. If barcode label is
present and undamaged,
clean sensor lens using
damp cloth or swab.
Check that platen gap
may be too tight
constricting ribbon
motion. Loosen gap if
needed.
|
|
BARCODE MISSING
Install New RBN
|
No barcode seen on the ribbon
spool. Indicates missing label or
damaged or dirty sensor.
|
If label is missing, install
new ribbon. If barcode
label is present and undamaged, clean sensor
lens using damp cloth or
swab.
|
|
BUFFER OVERRUN
|
Receive overrun (serial interface).
|
Clear jam and reload
paper. If this message
recurs, contact authorized service representative.
Call 1-800-243-3338
|
|
CLEAR PAPER JAM
|
No paper motion.
|
Clear jam and reload
paper. If this message
recurs, contact authorized service representative.
Call 0913 859 859
|
|
CLEARING PROGRAM FROM FLASH
|
Status message: emulation software successfully loaded into printer RAM and the checksum
matched. The old program is now
being deleted from flash memory.
|
No action is required.
|
|
CLOSE PLATEN
|
The platen lever is open.
|
Close the platen lever.
|
|
COIL HOT
|
One or more hammer coils are
overheating.
|
Contact authorized service representative.
Call 0913 859 859
|
|
CTL VOLT FAIL*
|
Controller voltage failure.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
DIAGNOSTIC PASSED
|
Status message: the printer passed its memory and hardware
initialization tests.
|
No action is required.
|
|
DO NOT POWER OFF
|
This is a standard warning message that displays while the printer is downloading software.
|
Do not power off the
printer until downloading
is complete.
|
|
DRVR CIR BAD*
|
Hammer coil count test failed.
|
Contact authorized service representative.
Call 0913 859 859
|
|
E NET TEST UNAVAILABLE
|
The Ethernet PCBA did not initialize correctly.
|
Cycle power. Wait for “E
Net Ready” to display,
then retry operation. If the
fault message appears
again, contact authorized service representative.
Call 0913 859 859
|
|
ERROR: DC PROGRAM NOT VALID
|
The printer cannot find the data
controller program or the validation
checksum is corrupt.
|
Download the program
again. If the message
appears, replace the flash
memory SIM
|
|
ERROR: DRAM AT ADDRESS XXXXXXXX
|
The printer found a defective memory location.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: EC PROGRAM NOT VALID
|
The printer cannot find the engine
controller program or the validation
checksum is corrupt.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: EC STOPPED AT
STATE XXXX
|
XXXX is a number from 0000 to 0010. The Engine Controller has
stopped and is in the state identified by the number displayed.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: FLASH DID
NOT PROGRAM
|
The printer encountered an error trying to program flash memory.
|
Download the program
again. If the message
appears, Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: FLASH
NOT DETECTED
|
The printer could not find flash
memory.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: LOCKED
SN=nnnnnnnnnnnnn
nnnnnnnn
|
nnnnnnnnnnnnnnnnnnnnn is the
serial number ofthe printer’s
security key. The SPX serial numberdoes not match the
printer’s serial number and
cannot be used with the printer.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: NO DRAM
DETECTED
|
The printer could not find any DRAM.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
ERROR: NVRAM
FAILURE
|
The non-volatile SRAM on the
controller board has failed.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR OCCURRED
FLUSHING QUEUES*
|
An interim message that
displays while the printer discards
host data it cannot use because a
fault condition exists.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: PROGRAM
NEEDS MORE DRAM
|
The printer requires more DRAM to run the downloaded program
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
ERROR: PROGRAM
NEEDS MORE FLASH
|
The printer requires more flash
memory to run the downloaded
program
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: PROGRAM
NOT COMPATIBLE
|
The printer is not compatible with the downloaded program.
|
Use the correct emulation
software options for
this printer model.
|
|
ERROR: PROGRAM
NOT VALID
|
The printer does not see a program
in flash memory.
|
There is no program in
printer memory. Download the emulation.
|
|
ERROR: SECURITY
KEY NOT DETECTED
|
The security key is not present or
failed.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: SHORT AT
ADDRESS XXXX
|
Hardware failure in SDRAM or
controller circuitry.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: WRITING
TO FLASH
|
Hardware or software fault in
flash memory.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
ERROR: WRONG
CHECKSUM
|
The printer received the
complete program but the checksum did not match.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ERROR: WRONG
OEM OR PRINTER TYPE
|
The SPX inserted in the debug port is not intended for this model printer or this OEM.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ETHERNET ADAPTER BEING INITIALIZED
|
Status message indicating that the
Network Interface Card is processing the boot procedure.
|
No action is required.
|
|
ETHERNET DETECTED
|
Status message indicating that the
Network Interface Card has established connection.
|
No action is required.
|
|
EXCESS RBN WEAR
Install New RBN
|
Displayed when ribbon reaches end of life
|
Install a new ribbon.
|
|
EXHAUST FAN FLT
(Cabinet model only)
|
Sensors cannot detect current in
fan circuit.
|
Power off the printer and
remove the paper path
(see Maintenance
Manual). Check that the
fan cable connector is
connected. Check for
obstruction of vents and
fan airway, and remove
any obstructions. Check
for items beneath the
printer blocking cabinet
vents. Power back on the
printer. If this message
appears again, contact
your authorized service
representative. Call 0913 859 859
|
|
FIRMWARE ERROR*
|
Application software tried to perform an illegal printer function or
damaged memory detected on board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
FM HEADER ERROR*
|
Applications software has violated header parameters.
|
Contact your system
administrator.
|
|
FRAMING ERROR
|
Serial framing error
(serial interface).
|
Check your printer serial
interface parameter settings; if necessary, adjust them so that they match the settings of the attached host.
|
|
FREEFORM OFF
|
A control panel key is stuck in the
down position.
|
Press the key again.
|
|
FREEFORM ON:
OFF HOLD KEY @
PWRUP
|
This message appears if the freeform feature is enabled. This
feature is for manufacturing use
only and is never used by the
customer or field maintenance
personnel.
|
Contact authorized service representative.
Call 0913 859 859
|
|
GRF CHK ERROR
PRESS STOP
|
Printer has received a nonprintable
character.
|
Press CLEAR and then
ON LINE.
|
|
HAM. COIL OPEN*
|
Electrical malfunction of one
or more hammer coils.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
HAMMER COIL BAD*
#, #, #, ...etc
|
Hammer coil # failed current test
at power up.
|
Contact authorized service representative.
Call 0913 859 859
|
|
HB NOT INSTALLD*
|
Self-test does not detect hammer
coils.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
HMR BANK FAN FLT
|
Sensors cannot detect current in
fan circuit.
|
Check that fan cable is
connected. Check for
obstruction of vents and
fan airway; remove any
obstructions. Check for
items beneath the printer
blocking cabinet vents.
Power back on the printer. If this message appears again, contact your authorized service representative.
Call 0913 859 859
|
|
ILL EXT BUS ACC*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ILLGL OPR ACCSS*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
INCOMPAT E-NET
|
Incompatible network interface
card (NIC) is installed.
|
Install a compatible NIC
to the printer then reboot. If this message appears again, contact your authorized service representative.
Call 0913 859 859
|
|
INTAKE FAN FAULT
|
Sensors cannot detect current in
fan circuit.
|
See description for HMR
BANK FAN FLT.
|
|
INTERRUPT UNUSED VECTOR 00
|
The controller board receives an
interrupt it does not understand.
|
Cycle power. If this message occurred once and never again, you can ignore it. Contact authorized service representative.
Call 0913 859 859
|
|
INVALID ACTIVATE
|
Printer detects twinax protocol
communication errors.
|
The printer reports the
error.
|
|
INVALID COMMAND
|
Printer detects twinax protocol
communication errors.
|
The printer reports the
error; host action is required.
|
|
LO DRV. SHORT *
|
Circuit(s) on the hammer bank or in the hammer bank power cable
shorted to ground.
|
Contact authorized service representative.
Call 0913 859 859
|
|
LOAD PAPER
|
Printer is out of paper.
|
Load paper.
|
|
LOADING PROGRAM FROM PORT XX%
|
Status message: the new emulation program is loading
into printer RAM. XX% indicates how much of the program has
loaded.
|
No action is required.
|
|
LOADING PROGRAM INTO
FLASH
|
The printer has deleted the previous program from flash memory and is loading the new program into flash memory.
|
No action is required.
|
|
NEW SPX DETECTED
PRESS ENTER
|
The printer detects an SPX installed at the debug port and
the SPX is valid for the printer.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
NON VOLATILE
MEMORY FAILED
|
The flash memory is defective.
|
Contact authorized service representative.
Call 0913 859 859
|
|
OLD RIBBON
Install New RBN
|
Ribbon was previously declared end of life on the installed machine.
|
Install a new ribbon.
|
|
ON LINE
|
Printer state message: printer is
online and in communication
with host.
|
No action is required.
|
|
ONLINE
28 CU NOT ENAB
|
Poll timeout error. The printer was not polled for one minute. (Coax
interface.)
|
Check cable connection
and host system.
|
|
ONLINE
8344 FAILED*
|
Link-level code test detects hardware failure.
|
Contact authorized service representative.
Call 0913 859 859
|
|
ONLINE
CU TIMED OUT
|
Enable poll timeout. The printer was not enabled for one minute. (Coax interface)
|
Check cable connection
and host system.
|
|
PAP BAD TABLE*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP BSY TOO LNG*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP FIFO OVERFL*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP FIFO UNDRFL*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP ILLGL ST*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP INCMPL ENER*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP INVLD CMD*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP INVLD PARM*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP NOT SCHED*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP NT AT SPEED*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PAP UNEXP INT*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PARAMETER ERROR*
|
Illegal parameter value received in
command code.
|
Contact your system
administrator.
|
|
PARITY ERROR
|
Parity error (serial interface)
|
Check your printer serial
interface parameter
settings; if necessary,
adjust them so that they
match the settings of the
attached host.
|
|
PLAT INV CMD*
|
Fatal firmware error on controller
board. Platen Invalid Command.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PLAT INV PARM*
|
Fatal firmware error on controller
board. Platen Invalid Parameter.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PLAT INV STATE*
|
Fatal firmware error on controller
board. Platen Invalid State.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PLEASE WAIT...
RESET IN PROGRESS
|
The printer finished loading the
program into flash memory and is
automatically resetting itself.
|
No action is required.
|
|
POWER SAVER MODE
|
Status message: printer is in low energy idle state, all fans and higher voltages are off, only +5Vdc logic circuits are active.
|
No action is required.
|
|
POWER SUPPLY
HOT
|
Power supply sensors report high
temperatures.
|
Check printer
environment. If hot or
dusty, relocate printer.
Contact your authorized
service representative if
this occurs frequently.
Call 0913 859 859
|
|
PRINTER HOT
|
Controller board sensors report high temperatures on the board.
|
Check printer
environment. If hot or
dusty, relocate printer.
Contact your authorized
service representative if
this occurs frequently.
Call 0913 859 859
|
|
PRINTER UNDER
REMOTE CONTROL
|
Another user is accessing the
printer remotely with the remote
management software utility.
|
Wait until the remote user
has finished their remote
management session, or
press any key to disable
the Printer Manger and
gain control of the printer.
|
|
PROTECTED
INSTR*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
PWR SUPP VOLT *
|
Power supply failed.
|
Replace power supply board.
|
|
QUEUE OVERRUN
|
In CT twinax emulation, the print
buffer has overflowed.
|
Contact authorized service representative.
Call 0913 859 859
|
|
RBN SENSOR ERROR
See User Manual
|
Failure of the barcode reader
sensor.
|
Contact authorized service representative.
Call 0913 859 859
|
|
REMOVE USED SPX
THEN PRESS ENTER
|
Status message: An SPX is depleted because it has successfully reprogrammed the
security key on the controller board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
RESTORING BOOT
CODE
|
Normal download initialization
message.
|
No action is required.
|
|
RIB INVLD CMD*
|
Ribbon Invalid Command. Firmware error on the controller board.
|
Cycle power. Run the
print job again. If the
message appears,
download the emulation
software again. If the
message appears again,
contact your authorized
service representative.
Call 0913 859 859
|
|
RIB INVLD STATE*
|
Ribbon Invalid State.
|
Contact authorized service representative.
Call 0913 859 859
|
|
RIBBON DRIVE
|
The controller board does not detect a ribbon drive motor.
|
Contact authorized service representative.
Call 0913 859 859
|
|
RIBBON UNDER 2%
Change RBN Soon
|
Message is displayed when
ribbon life reaches 2% level.
|
Install a new ribbon.
|
|
RBN AT END POINT
Change Ribbon
|
Software has determined that
the ribbon life is at end point.
|
Install a new ribbon.
|
|
RIBBON NOT
RECOGNIZED
|
The printer does not detect correct
ribbon type.
|
Use the ribbons specified
for the printer.
|
|
RIBBON STALL
|
The controller board does not
detect ribbon movement.
|
Check the ribbon path for
jams; if necessary, install
a new ribbon.
|
|
SCS COMMAND
ERROR*
|
Printer received undefined control
character.
|
Contact your system
administrator.
|
|
SECURITY CODE
VIOLATION*
|
Security code of PAL on controller
board does not match code of
firmware on the controller board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
SECURITY KEY
NOT DETECTED
|
The security key is not present or has failed.
|
Contact authorized service representative.
Call 0913 859 859
|
|
SENDING PROGRAM
TO EC PROCESSOR
|
Status message: the printer is
loading the engine controller program into the engine controller.
|
No action is required.
|
|
SHUTL INV CMD*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
SHUTL INV PARM*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
SHUTL OVR
SPEED*
|
The shuttle is running over
speed.
|
Contact authorized service representative.
Call 1-800-243-3338
|
|
SHUTTLE JAM
|
No shuttle movement or shuttle moving at wrong speed.
|
Check for obstruction to
shuttle, a twisted ribbon,
or platen lever closed too
tightly. If fault source is
not apparent, contact
your authorized service
representative.
Call 0913 859 859
|
|
SHUTTLE STALL
|
The shuttle is not
moving.
|
Set the platen lever to
match the thickness of
paper, but not too tightly.
Check and adjust the
platen gap. Inspect the
ribbon mask for
deformation that snags
and interferes with shuttle
movement. If fault source
is not apparent, contact
your authorized service
representative.
Call 0913 859 859
|
|
SOFTWARE ERROR*
CYCLE POWER
|
Application software tried to
perform illegal printer function, or
damaged logic circuits found on
controller board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
SPX FOUND, ERROR:
KEY NOT DETECTED
|
The controller board does not
have a security key.
|
Contact authorized service representative.
Call 0913 859 859
|
|
SPX NOT NEEDED
OPTIONS ENABLED
|
Options included on the SPX are
already installed on the host printer.
|
Contact authorized service representative.
Call 0913 859 859
|
|
STACK
OVERFLOW*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
STACK
UNDERFLOW*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
STACKER FAULT
|
Stacker is not functioning
correctly.
|
Check for obstructions in
the stacker area. If fault
persists, contact your
authorized service
representative.
Call 0913 859 859
|
|
STACKER FULL
|
Power stacker is full of paper.
|
Remove paper.
|
|
STACKER JAM
|
This message is triggered if there is paper inside the throat of the
stacker elevator, but the elevator is
not moving.
|
1. Open the cabinet rear
door and check for
obstructions preventing
elevator movement.
Remove any
obstructions.
2. Run the print job again.
If the message appears
again, contact your
authorized service
representative.
Call 0913 859 859
|
|
TABLE MISMATCH
DOWNLOAD AGAIN
|
Indicates that software update
has failed and should be reloaded.
|
Contact authorized service representative.
Call 0913 859 859
|
|
TCB CORRUPTED*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
TCP PORT BUSY
|
Error message reported by the
Printer Manager when ethernet
interface option is installed.
|
Refer to the Printronix
P7000 PSA3 Printers
Maintenance Manual.
|
|
UNDEF
INTERRUPT*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
UNDFNED
OPCODE*
|
Fatal firmware error on controller
board.
|
Contact authorized service representative.
Call 0913 859 859
|
|
UNKNOWN RBN1
Install New RBN
|
Ribbon was not a Printronix coded
barcode.
|
Install a new ribbon.
|
|
UNKNOWN RBN2
Install New RBN
|
Ribbon not authorized.
|
Install a new ribbon.
|
|
UP DRV. SHORT*
|
Hammer drive circuits on the
boards shorted to ground.
|
Cycle power to see if the
message clears, if not,
contact your authorized
service representative.
Call 0913 859 859
|
|
WAITING FOR ETHERNET
ADAPTER
|
Appears when the printer is first
powered on if the optional Network
Interface Card is installed.
|
No action is required.
|
